Without knowing how to properly interview and hire a real estate agent, many homebuyers end up hiring the first real estate agent they meet. It can be difficult to reject someone, but you’ll get the best home buying experience if you know how to choose a realtor that’s right for you. Make sure you ask these 15 questions before selecting a real estate agent.
1. Is this your full-time gig? How many clients have you served this year?
You want an active real estate agent who isn’t going to be distracted by other obligations, and who is up to date on current market conditions and laws.
2. How many sales have you handled in my target neighborhoods?
Local expertise is key. Try finding an agent with at least a few recent deals in the neighborhoods you’re interested in.
3. When clients are unhappy with your service, what has gone wrong?
Asking why a client has been a bad fit for an agent can help you figure out if you’re a good fit.
4. Has a client ever filed a complaint against you?
If you’re uncomfortable asking, just check with the state real estate agent licensing board.
5. What’s your fee?
In addition to paying their listing agent, the seller also pays the buyer’s agent out of the money you pay for the house — typically 2.5%–3% of the sale price. Some buyer’s agents — like RealtyGo Agents — refund part of this fee. Learn more about real estate commission.
6. What services do you offer beyond negotiations and escrow?
Make a list of what you need: negotiations, paperwork, and contingencies are the minimum.
7. When am I committed to working with you?
Many homebuyers start touring homes without realizing this can obligate them to work with an agent, contract or no contract. Make sure you know the limits, or go on a free, no-obligation home tour with a RealtyGo Agent.
8. How many foreclosure or short-sale transactions have you handled?
Distressed properties can be great deals, but the paperwork is complicated and your liability is greater. Whether or not you’re interested in this type of transaction, the best agents have experience closing deals with banks.
9. Who else will be working with me?
An agent is often supported by a team, but the person you hire should do most of the work. Get an understanding of what your agent is taking responsibility for.
10. Will you show me all the properties for sale?
Good agents show their clients all of the properties they may be interested in, even for-sale-by-owner properties that don’t pay a commission.
11. How quickly can you get me into a home?
Hot homes move fast. Ask how the agent handles tours on short notice, and what their day-to-day availability for a consultation is.
12. Do you represent buyers and sellers on the same house?
This is called dual agency, and it’s something you want to avoid. No agent can fairly represent both sides of a deal. Make sure your agent is only advocating for you.
13. What sets you apart from other agents?
Look for expertise, not just eagerness. You aren’t hiring the neighborhood kid to rake your leaves. You need someone who is confident and dedicated to their craft.
14. What if I’m unhappy with your service?
Agents get paid when you buy a house, but most customer complaints occur during the closing process. Ask for some sort of satisfaction guarantee.
15. Can I get references for your last five deals?
Every agent has some clients that were served well, but the best agents serve all of their clients well. Getting an agent’s last five customers will give you a more balanced picture of their service than letting them choose their most favorable references. Look closely at these deals to see how they compare to your needs, and if the agent negotiated a good price on each one.
